I'm not like others to keep you waiting
, and making up accounts and reckoning fines.
Sometimes I keep you waiting
just a little while "But I know the answer you'receivewill really make you smile".
So I phoned her provider, Scottish Hydro, and got the message, "We are sorry to keep you waiting
due to the high volume of calls.
15 hours switch to call centre response so that when you get through they keep you waiting
, (at whatever rate they charge) for 30 minutes before they state they are unable to answer your query.
On the other hand, if you keep on the line and they keep you waiting
longer then they should pay a penalty.