get the runaround

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get the runaround

To receive unclear, misleading, incomplete, or evasive information, especially in a response to a question or request. I always get the runaround when I call the telephone company to explain all these extra charges. The reporter tried to get a clear answer from the senator regarding her stance on immigration, but he just got the runaround.
See also: get, runaround
Farlex Dictionary of Idioms. © 2015 Farlex, Inc, all rights reserved.

get the runaround

Be treated evasively or misleadingly, especially in response to a request. For example, Every time I ask about next year's plans I get the runaround. The related expression give the runaround means "to treat evasively or misleadingly," as in He gives her the runaround whenever she asks for time off. [Early 1900s]
See also: get, runaround
The American Heritage® Dictionary of Idioms by Christine Ammer. Copyright © 2003, 1997 by The Christine Ammer 1992 Trust. Published by Houghton Mifflin Harcourt Publishing Company. All rights reserved.
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References in periodicals archive ?
Each time he asked the chief financial officer for critical cost information he got the runaround. "We don't have a cost accounting system that can produce that information" the CFO would say.
But when Frazier approached her client about the payment, she got the runaround. "We were told that the accountant, who was the only person who could write the check, was on vacation," Frazier recalls.