customer


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cool customer

Someone who remains even-tempered, especially in stressful situations. Brad is such a cool customer. Nothing ever seems to bother him.
See also: cool, customer

an awkward customer

A troublesome person. I don't want Joe to join the club, he's just such an awkward customer.
See also: awkward, customer

the customer is always right

A phrase commonly used in the service or retail industry as a reminder to respect the customer's wishes, and therefore please them, often without regard to how unreasonable they may be. Well, the customer is always right, so if she thinks that her meal is undercooked, make her something else.
See also: always, customer, right

tough customer

A strong, determined person who is not easily intimidated, discouraged, or defeated. Our principal was a rather petite lady, but she was one tough customer! She had a difficult childhood, but it made her into a tough customer later in life. I wouldn't mess with that guy, he's a pretty tough customer.
See also: customer, tough

ugly customer

An especially mean, dangerous, or malicious person. I wouldn't go messing with that dude—he's one ugly customer. There are some ugly customers in this part of town, so watch your back.
See also: customer, ugly

one per customer

A sales policy allowing only one of a particular product to be sold per customer. A: "I'd like to buy two of those laptops, please." B: "I'm sorry. Because of stock shortages, it is only one per customer for the time being."
See also: customer, one, per

one to a customer

A sales policy allowing only one of a particular product to be sold per customer. A: "I'd like to buy two of those laptops, please." B: "I'm sorry. Because of stock shortages, it is only one to a customer for the time being."
See also: customer, one

slippery customer

1. A devious, scheming, and untrustworthy person, group, organization, etc. You're working for Brett Thompson? Watch out—that guy's a slippery customer. Companies like this are slippery customers, coming up with all sorts of elaborate means of getting around regulations.
2. Someone who is difficult or impossible to apprehend or pin down due to their cunning. The notorious criminal has proven to be a slippery customer for police, eluding capture once again.
3. Someone or something that is difficult or tricky to determine or define with certainty. Modern art is often a slippery customer because it defies the boundaries of what a lot of people consider "real" art. What some may consider utterly brilliant others will stare at and wonder why a seven-year-old couldn't have done better.
See also: customer, slippery

customer is always right

Prov. In order to keep customers happy, the people who serve them should always obey their wishes. (Often cited as a principle of good business dealings; customers sometimes say it to the people serving them in order to try to get good service.) When I began working at the gift shop, my boss told me, "Remember, the customer is always right, no matter how stupid or rude you may think he is being."
See also: always, customer, right

one to a customer

Fig. each person can have or receive only one. (As in sales restrictions where each customer is permitted to buy only one.) "Only one to a customer!" said the chef as he handed out the hamburgers. Is it one to a customer, or can I take two now?
See also: customer, one

slippery customer

 
1. Fig. a clever and deceitful customer. Watch out for that guy with the big padded coat. He may snatch something. He's a real slippery customer.
2. Fig. a slippery creature. This little fish is a slippery customer. Get me something to scoop it back into its bowl.
See also: customer, slippery

tough customer someone

who is difficult to deal with. Some of those bikers are really tough customers. Walt is a tough customer. Just keep away from him.
See also: customer, tough

ugly customer

An ill-natured or vicious individual, as in Watch out for Charlie when he's drinking; he can be an ugly customer. This phrase uses ugly in the sense of "mean" or "dangerous." [c. 1800]
See also: customer, ugly

a tough ˈcustomer/ˈcookie

(informal) a person who knows what they want and is not easily influenced by other people: Self-confident, ambitious and positive, Paula is a tough cookie who is bound to do well.
See also: cookie, customer, tough

tough customer

n. someone who is difficult to deal with. Bruno is a tough customer. Just keep away from him.
See also: customer, tough

customer is always right, the

A commercial paean to the buyer. This phrase was introduced in the 1930s by H. Gordon Selfridge, an American who founded Selfridge’s, a large department store in Great Britain. A highly successful salesman who personally oversaw his retail operation, he insisted that his staff always defer to customers, whether they were right or wrong. The refrain was taken up by other businesses and has survived.
See also: always, customer
References in periodicals archive ?
* Customer Focus: Customer satisfaction is the top priority.
Managing the quality of service (QoS) experience of specified customers, CCSM enables telecommunication providers to gain and retain lucrative corporate customers by providing objective measures for service level agreements (SLA) and ensuring SLA compliance.
If the base price includes only 45 minutes of care per day, make sure that (and what level of service 45 minutes actually entails) is clear to the customer. Better a lost admission than an unhappy client once the community's pricing policies go into effect.
In choosing which form factor is right for a given customer, an OEM must consider the available space, how quickly the I/O technology is being adopted, and how quickly that technology is changing.
The overall premise of the contract is designed to provide the customer with the right part, at the right time, and at the right price.
Additionally, the customer did not ultimately own any stock; the warrants were sold to a third party who immediately exercised them.
These large retailers constantly exert cost pressures that dilute margins; mandate electronic exchange of purchasing, invoice, and service data; and dictate customer service levels to stay on a preferred supplier list.
Springstube, associate professor of Business at Concordia University (TX) couldn't disagree more: "I always cringe when I hear students spoken of as the 'customers' of higher education.
"As examples, we use surveys to measure customer satisfaction each time we put a new contract in place.
Ask a CPA firm partner about his customer misfits and he can name them and why they aren't right for the firm.
The Hartford's Planco LLC is dedicated to the financial adviser, and its singular channel focus means it lives and dies by the success of the adviser with its end customer. Planco's closeness to the adviser has led to award-winning service and new product innovation.
The overall goal of the Web site is to reward the loyalty of Pioneer customers with true value-added information products and tools and to motivate prospects to initiate a purchasing relationship.
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