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Second, Talkback provides automated information gathering and diagnosis for software bugs, which is an important capability for ISVs and ASPs supporting mission critical eBusiness applications.
Support Net is the number one distributor of Midrange products in North America, supporting a substantial network of resellers.
Solutions are also made available to customers on its SupportWeb(tm) site, resulting in reduced call volumes of up to 30 percent, directly translating to a stronger focus on supporting its customers as well as lowered support costs.
It is now one of the only companies in its market space supporting Attachmate(R) products globally with its own employees.
Global Support Partners are organizations that have achieved expertise in virtually every aspect of supporting Cisco's product line, including network design, network management, and global support presence.
ACC has been supporting IBM internetworking on its products since Release 8.
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