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get the runaround
To receive unclear, misleading, incomplete, or evasive information, especially in a response to a question or request. I always get the runaround when I call the telephone company to explain all these extra charges. The reporter tried to get a clear answer from the senator regarding her stance on immigration, but he just got the runaround.
a series of excuses, delays, and referrals. (*Typically: get ~; have ~; give someone ~.) You'll get the runaround if you ask to see the manager. I hate it when they give me the runaround.
get the runaround
Be treated evasively or misleadingly, especially in response to a request. For example, Every time I ask about next year's plans I get the runaround. The related expression give the runaround means "to treat evasively or misleadingly," as in He gives her the runaround whenever she asks for time off. [Early 1900s]
give someone the runaroundINFORMAL
If someone gives you the runaround, they try to confuse you or make it difficult for you to do something, for example by not giving you information you need. In early August, someone close could give you the runaround, especially where it concerns money or other joint matters. I'm fed up with being given the runaround. Note: You can also say you get the runaround from someone. Furness made a few inquiries and got the runaround every time.
give someone the runarounddeceive and confuse someone; avoid answering someone's questions directly. informal
give somebody the ˈrunaround(informal) treat somebody badly by not telling them the truth, or by not giving them the help or the information they need, and sending them somewhere else: Residents claim they were given the runaround by the local council, from whom they had no help at all.
n. a wild-goose chase. (Especially with give, as in the examples.) The IRS gave us the runaround when we asked for a review.