OnviCenter Product Portfolio offers a highly affordable and easy-to-use suite of products and applications designed to effectively integrate
and optimize customer interactions for call centers and enterprises, including voice and data applications, call handling, workforce and performance management and an expanded set of call center enterprise business applications.
This software integrates
CT into the cath lab by allowing 3D CT images to be transferred to the Philips Allura Xper FD cardiovascular X-ray system for improved visualization and treatment planning.
CbForce, an Sforce Certified Solution, tightly integrates
CRM is a module that integrates
with EnterpriseIQ to enable manufacturers to effectively and profitably manage customer relationships within the same integrated database as their ERP system.
The iGateway SecureICP solution integrates
an ICSA certified stateful packet inspection Firewall including a unique Cyberdefense engine, NAT support, application content filtering and extensive application layer gateway (ALG) support including a SIP proxy/application layer gateway for soft clients behind NAT.
New Supply Chain Platform Integrates
Supply Chain Execution,
design capture with our circuit simulation environment, and schematic driven layout," said Ken Brock, vice president of marketing at Silvaco.
New features include consolidation of multiple desktop and telephony applications into one, integrated window from which agents and supervisors control their most common and essential tasks; an integrated browser window that integrates
telephony data and web-based enterprise applications seamlessly via a new action within the product's patented workflow administration; and expanded real-time reporting and chat capabilities for agents and supervisors.
Sphericall 4 fully integrates
the key communication mediums used in business today, including voice, video, text messaging, and unified messaging.
The system is unique in that it manages the specification at the data level, integrates
with other enterprise systems and the artwork creation process, and feeds production of the final package, all in a Web-based environment.