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When a customer telephones to request a copy of their invoice or shipping document, the customer service department can use Retriever to access it on their PCs within seconds - and print or fax it immediately so any queries can be resolved and potential payment hold ups avoided," explains Mike O'Rourke - Customer Service Specialist for Air Products.
There were major hold ups on the A55eastbound at Penmaenbach, with queues stretching back a couple of miles into Penmaenmawr.
But despite the hold ups, mainly yesterday evening, North Wales Police reported few problems or accidents on the roads.