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customer is always right |
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customer is always right Prov. In order to keep customers happy, the people who serve them should always obey their wishes. (Often cited as a principle of good business dealings; customers sometimes say it to the people serving them in order to try to get good service.) When I began working at the gift shop, my boss told me, "Remember, the customer is always right, no matter how stupid or rude you may think he is being." How to thank TFD for its existence? Tell a friend about us, add a link to this page, add the site to iGoogle, or visit webmaster's page for free fun content. |
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Customer service books and seminars teach us that "the customer is always right. After all, I was the customer and we all know that the customer is always right. The phrase, "The customer is always right," is often a great excuse for overcharging or the easy way out for consultants and suppliers. |
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