customer is always right

the customer is always right

A phrase commonly used in the service industry as a reminder to respect the customer's wishes (and therefore please them). Well, the customer is always right, so if she thinks that her meal is undercooked, make her something else.
See also: always, customer, right

customer is always right

Prov. In order to keep customers happy, the people who serve them should always obey their wishes. (Often cited as a principle of good business dealings; customers sometimes say it to the people serving them in order to try to get good service.) When I began working at the gift shop, my boss told me, "Remember, the customer is always right, no matter how stupid or rude you may think he is being."
See also: always, customer, right
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