The report notes that while the full scope of mobile cramming
is not known, just three cases brought last year by the Commission against mobile crammers led to more than $160 million in judgments.
The news has been welcomed as PSMS accounts for most of third-party charges on cell phones and for the overwhelming bulk of cramming
I have a 20-year background in telecommunications contracts and billing and I have never seen cramming
as bad as it is today," said Dave Spofford, CEO of Xigo.
With the downward pressure on long distance rates, it appears the long distance carriers are trying to make up the difference by cramming
the bills with additional charges in areas not so obvious to the business telecom user," said Roberts.
They're taking a proactive approach to cramming
by automatically removing the charges from the customer's bill if there is a discrepancy," says Anderson.
The Federal Communications Commission lists cramming
as "one of the fastest growing sources of consumer complaints" that it receives from telephone customers.
Pacific Bell has been an industry leader in protecting consumers against slamming and cramming
In an analysis of local phone service providers, UCAN rated SBC fair, but cautioned consumers to watch bills closely ``for products and services you didn't order,'' a practice called cramming
(as in cramming
the bill with add-on charges consumers may not notice).
The Public Utilities Commission of Ohio (PUCO), The Ohio Consumers' Counsel (OCC) and the Ohio Attorney General are warning consumers about cramming
, a telephone scam that adds services and charges to telephone bills without the customer's consent.
Our goal is to better serve our customers who have been victims of fraud by placing these third-party billing issues -- such as cramming
and slamming -- in the hands of trained experts at the Redding center.
Both schools spent last week cramming
for the competition, in which the theme this year is communications and culture.
During the 90-day cramming
crackdown, Pacific Bell also will not allow providers under the moratorium to begin billing for any new products or services.
5, 1998--In a first for the nation's local phone companies, Pacific Bell today unveiled a new page on its Web site that will allow customers to electronically report slamming and cramming
complaints online directly to the company.
National Consumers League President Linda Golodner said, "We applaud GTE for taking a strong stand against cramming
Pacific Bell today affirmed its pledge to protect customers from fraud and announced it has discontinued billing for 20 telecommunications providers for cramming