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at the coalface |
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at the coalface (British & Australian) someone who is at the coalface is doing the work involved in a job, not talking about it, planning it, or controlling it. You sit in your office looking at consultants' reports, but it's the men and women at the coalface who really understand the business. |
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When organisations can be guided to devise and implement effective internal policies and protocols, together with suitable support structures for practitioners, more effective responses at the coalface are possible. This is the coalface where corporate strategy is put into practice, but like people, companies all have their own way of looking at what's best for the future and this is a key element in any investment decision--or lack of it. These services are right at the coalface,' McCartney said, 'but they need more resources. |
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coalface
