give (one) the runaround

To give one unclear, misleading, incomplete, or evasive information, especially in a response to a question or request. When I call the telephone company for an explanation of all these extra charges, they always give me the runaround. The reporter tried to get a clear answer from the senator regarding her stance on immigration, but she just gave him the runaround. If they give me the runaround this time, I'm going to ask to speak to a manager right off the bat—that's how determined I am to get some answers.

give someone the runaround

INFORMAL

If someone gives you the runaround, they try to confuse you or make it difficult for you to do something, for example by not giving you information you need. In early August, someone close could give you the runaround, especially where it concerns money or other joint matters. I'm fed up with being given the runaround. Note: You can also say you get the runaround from someone. Furness made a few inquiries and got the runaround every time.

give someone the runaround

deceive and confuse someone; avoid answering someone's questions directly. informal